Weekend Reading: Knowledge Processes, TRIZ, RCA, and People Skills
From the Altschuler Institute
Boris Zlotin: Managing Innovation Knowledge: The Ideation Approach to the Search, Development, and Utilization of Innovation Knowledge [PDF]
From ThinkReliability
Mark Galley: Six Common Errors when Solving Problems [PDF]
From Reliability Center, Inc.
Mark Latino: Root Cause Analysis: A Silver Bullet or Just Plain Coveralls [PDF]
From HBR Blog
Larry Prusak has something of interest to those familiar with the MBM element Knowledge Processes: Is Your Economy Built on the World’s Best Knowledge? Here is a direct link to the UN report [PDF] that inspired the article.
Priscilla Claman: Get to Know Your Boss’s Boss
Scott Anthony: A Few Ideas for Beleaguered Innovators
From Reliable Plant
Fluke Corporation: Troubleshooting compressed air systems
Glenn White: Case study: Diagnosing a low-speed gearbox problem
From Instructables
Spruce up your hardhat in steampunk style. (Just don’t wear it near the safety office!)
From MindTools
A friend of mine likes to quip that you know an engineer is an extrovert when he (yes, he) looks at YOUR shoes. So, it may be useful to do a little (more) introspection: How Good Are Your People Skills?
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