Posts Tagged ‘ The Science of Success

The Greatest Obstacle to Discovery

Eureka!Quoted in chapter 5 of The Science of Success:

The greatest obstacle to discovery is not ignorance but the illusion of knowledge.

Daniel Boorstin

What’s Moral vs. What’s Legal

King Leonidas

King Leonidas

Quoted in chapter 4 of The Science of Success:

Laws control the lesser man. Right conduct controls the greater one.

—Chinese proverb

Back Home in Derry: A Tale of Convict Ships

Belowdecks on a Convict Ship Bound for AustraliaCharles Koch references the British convict ships in his chapter on incentives. To demonstrate the power of incentives, he points out that when Britain began exporting its convicts to Australia, most of them didn’t make it. The government paid ship captains by the number of heads leaving, so captains jammed as many as they could on board.

To reduce deaths, the government instead paid by the number of people who actually made it to Australia. Once properly incentivized to preserve their charges, the fatality rate plummeted.

There is a saying is attributed to Stalin: one death is a tragedy, but a million deaths is a statistic. In the same sense, the fate of the convict ship prisoners is a mere statistic.

However, I recently ran into an old song called “Back Home in Derry.” I don’t know who sang the version I have, but it’s a fascinating story of one man who survived the journey.

The lyrics follow.

In 1803 we sailed out to sea
Out from the sweet town of Derry
For Australia bound if we didn’t all drown
The marks of our fetters we carried
From the rusty iron chains we climbed through the wanes
The good women we left in sorrow
As the main sails unfurled our curses we hurled
At the English and thoughts of tomorrow

At the mouth of the foil we fell ill to the soil
As down below decks we were lying
O’Doherty’s scream shook him out from a dream
Of a vision of old Robert dying
As the sun burned cruel they dished out the gruel
Dan O’Connor was down with the fever
Sixty rebels today bound for Botany Bay
How many would reach there this evening?

[Refrain]
Whoa….oh, I wish I was back home in Derry
Whoa….oh, I wish I was back home in Derry

I cursed them to hell, as our bow fought the swell
Our ship danced like moths in the firelight
Wild horses rode high as the devil passed by
Taking souls to Hades by twilight
Five weeks out to sea we were now 43
We buried our comrades each morning
And in our own slime, we were lost in time
Endless night without dawning

[Refrain]

Van Diemen’s land is a hell for a man
To end out his whole life in slavery
Where the climate is raw and the gun makes the law
Neither wind nor rain care for bravery
Twenty years have gone by and I’ve emptied my bond
My comrades’ ghosts walk beside me
Well, a rebel I came and I’m still the same
On a cold winters night you will find me

[Refrain]

The Greatest Virtues

Bust of AristotleQuoted in chapter 4 of The Science of Success:

The greatest virtues are those which are most useful to other persons.

Aristotle

Vision Before Creation

The Voyage of Life: Youth by Thomas Cole, 1840

The Voyage of Life: Youth by Thomas Cole, 1840

Quoted in chapter 3 of The Science of Success:

Columbus cherished a vision of another world, and he discovered it; Copernicus fostered the vision of a multiplicity of worlds and a wider universe, and he revealed it; Buddha beheld the vision of a spiritual world of stainless beauty and perfect peace, and he entered into it.

James Allen

Notes on the Science of Success Chapter 6: Decision Rights

The Science of SuccessMy notes on chapter 6 of The Science of Success by Charles Koch:

Quotes

  •  ”The market determines who shall [have what property and who shall do what work]. None of these decisions is made once and for all; they are revocable every day. The selective process never stops.”—Ludwig von Mises [Wikipedia]
  • “In the market economy, every owner is continuously obliged to justify, through service, his right to retain control of the resources he claims. Otherwise, consumers peacefully transfer the ownership and control into more capable, more productive, more serviceable hands.”—Paul Poirot
  • “Markets maximize benefits [when they are] supported by externally enforced property right rules that prohibit taking without giving in return.”—Vernon Smith [Wikipedia]

Concepts

  1. Property Rights. Must be clear and defined. Must be coupled with responsibility for the consequences of the use of the property so that owners reap all of the benefit of productive use and bear the full costs of what they destroy.
  2. The Tragedy of the Commons. That which is “owned” by everyone is cared for by no one.
  3. Division of Labor. Because humans vary in their talents, specialization and cooperation leads to greater production and satisfaction of human wants and needs.
  4. Roles, Responsibilities, and Expectations. An ongoing dialogue involving the employee, supervisor, and other interested parties. Employees are responsible for ensuring they are accurate, effective, and current.
  5. Roles. Not a job title. Description of position held and the functions performed by an individual.
  6. Responsibilities. Define products, services, or processes for which we are responsible, along with level and nature of responsibility.
  7. Expectations. Should be clear, specific, and measurable. Should be open-ended and challenging.
  8. Principled Entrepreneurship. Even if you lack decision rights, you can still take action by seeking out and persuading those who do have the decision rights to implement ideas.
  9. Decision Rights. Earned, not granted.
  10. Shared Responsibility. Not an excuse for failing to take critical action.

Source Note and Links

  1. Ludwig von Mises, Human Action. Regency Co., Chicago, Ill., 1963, p. 308. [Amazon]
  2. Paul Poirot, “Ownership as a Social Function,” Toward Liberty, Vol. 2, Institute for Humane Studies, Menlo Park, Calif.,1971, p. 296.
  3. Vernon Smith, “Some Economics and Politics of Globalization,” Speech given at North Carolina State University, Raleigh, N.C., March 2, 2005.
  4. Garrett Hardin, “The Tragedy of the Commons,” Science, 1968, pp. 1243 – 1248.
  5. Ludwig von Mises, Human Action. Regency Co., Chicago, Ill., 1963, p. 157. [Amazon]
  6. No external source.

Common Symptoms and Related Mental Models

From a business troubleshooting summary:

If you observe these SYMPTOMS The root cause may be in this MBM DIMENSION These MBM MODELS may help create the solution
  • Things slip through cracks
  • Finger pointing
  • Task vs. results oriented
  • Limited risk-taking/experimentation
  • People in wrong roles
  • Confusion, chaos, conflict
  • Roles determined by tenure or seniority
  • People wanting excessive definition
  • Victim mentality
DECISION RIGHTS
  • Collective Action Problem
  • Comparative Advantage
  • Conflict Resolution
  • Diversity, Specialization, and Division of Labor
  • Externalities & Public Goods
  • Market-Based Organizational Structure
  • Mobility of Labor
  • Ownership and Accountability
  • Private Property
  • Roles, Responsibilities, and Expectations
  • Tragedy of the Commons

“Establishing the Right Climate”

From another document showing what happens when a piece (knowledge processes) of the MBM framework goes missing:

Establishing the Right Climate: Decision Rights

The MBM Framework: Knowledge Processes

MBM Results Tools
Decision Rights Appropriate authorities with clear and measurable accountability are in place, allowing people with the best knowledge to make decisions.
  • RR&E
  • Authorities (amount & type)
  • Performance reviews
  • Decision making process

Applying MBM as a Supervisor: Decision Rights

In addition to answering these questions for yourself, how are you ensuring your direct reports are striving to get results with their own direct reports?

“Ensuring the right people are in the right roles with the right authorities to make decisions and holding them accountable.”

Your direct reports know what good performance looks like and are held accountable. Employees’ RR&Es are individualized and focus efforts on long-term value creation.
  • What changes to the authorities of your direct reports may be appropriate? Why?
  • Are decision rights clear, reviewed, adjusted based on performance, and aligned in a way to optimize business decision-making and employee development?
  • How do you ensure that all direct reports are in a role that leverages their comparative advantage?
  • How are you holding your direct reports accountable for results, behaviors aligned with the Guiding Principles, advancing the application of MBM, and (for supervisors) development of direct reports?

MBM Blog (Rooted in Prosperity) Posts in Category “Knowledge Processes”

Sanctions for Sharing Knowledge

Doctor Speaking No Evil (Medical Secrets)Quoted in chapter 8 of The Science of Success:

Doctors of [the 15th century] kept their secrets locked in languages their patients could not read. To attack this citadel demanded a willingness to defy the canons of respectability, to uproot oneself from the university community and from the guild. Such a venture required as much passion as knowledge, and more daring than prudence. To open the way, a man needed the knowledge of a professional and yet not be committed to the profession. He should be in the physician’s world but not of it.

Daniel Boorstin

Rewards and Feedback

Charles MurrayQuoted in chapter 7 of The Science of Success:

The only combination of rewards and feedback that seems to improve motivation is rewards that depend not only on doing the task, but upon how well it is done plus informational feedback.

Charles Murray

Where There is No Vision

Desolation by Thomas Cole, 1836

Desolation by Thomas Cole, 1836

Quoted in chapter 3 of The Science of Success:

Where there is no vision, the people perish.

—Proverbs 29:18

To Know What Shall Be

The Consummation of Empire by Thomas Cole, 1836

The Consummation of Empire by Thomas Cole, 1836

Quoted in chapter 1 of The Science of Success:

He that would know what shall be, must consider what hath been.

Henry George Bohn